Privacy Policy

Your Privacy at Etooler

At Etooler, we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect personal information when you access our website, install our applications, or use our services.

By using Etooler services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.

Scope of This Policy

This Privacy Policy applies to all information collected through our website, applications, and related services. It does not apply to third-party websites or services that may be linked from our platform.

We encourage you to review the privacy policies of any third-party services you interact with, as their practices are governed by their own policies.

Data Collection

Information You Provide

We may collect personal information that you voluntarily provide when creating an account, contacting support, or using certain features of our services. This may include your name, email address, company name, and other relevant contact details.

You are responsible for ensuring that the information you provide is accurate and up to date.

Information Collected Automatically

When you use our services, we may collect limited technical information such as IP address, browser type, device information, and usage data. This information is used to operate, secure, and improve our services.

We do not use this information to personally identify you unless required for security or support purposes.

Cookies and Tracking Technologies

Cookie Usage

Etooler uses only essential, first-party cookies that are necessary for the operation and security of our website and services. These cookies enable core functionality such as authentication, session management, and security controls.

We do not use third-party cookies, advertising cookies, or cross-site tracking technologies.

Analytics and Tracking

We do not use third-party analytics services that track users across websites or services. Any usage data collected is handled directly by Etooler and used solely for internal purposes such as improving performance and reliability.

You may configure your browser to block or delete cookies; however, doing so may affect the functionality of certain features.

Use of Information

Service Operation

We use collected information to operate, maintain, and improve our services, including providing customer support, processing requests, and ensuring system security.

Information may also be used to communicate important service-related updates, such as changes to features, policies, or availability.

Legal and Security Purposes

We may use or disclose information where required to comply with legal obligations, enforce our terms, or protect the rights, safety, and security of Etooler, our users, or others.

We take reasonable measures to ensure that access to personal information is limited to authorized personnel.

Sharing of Information

No Sale of Personal Data

Etooler does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

We do not share personal data with third parties except where necessary to provide the service or comply with legal obligations.

Service Providers

We may share limited information with trusted service providers who assist in operating our services, such as hosting or infrastructure providers. These providers are authorized to use information only as necessary to perform services on our behalf.

All service providers are required to maintain appropriate security and confidentiality measures.

Security and Retention

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.

Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When information is no longer needed, we take reasonable steps to delete or anonymize it.

User Rights

Access and Control

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

You may also request information about how your data is processed by contacting us directly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website.

Your continued use of the services after changes take effect constitutes acceptance of the updated Privacy Policy.